Smart Outsourcing,
Personal Touch
Your trusted partner for multilingual customer service solutions. We connect your business with skilled professionals across 10+ countries, delivering exceptional support in 10+ languages.
Global Operations
Operations across 10+ countries with native language support
Multilingual Support
Customer service in 10+ languages including Asian, European & more
Cost-Effective
Reduce operational costs while maintaining quality service
Flexible Teams
Scale your team up or down based on your business needs
Multi-Scenario Customer Service
From pre-sales to technical support, we provide comprehensive customer experience solutions tailored to your business needs.
Pre-Sales CX
- Product Information
- Service Inquiries
- Appointment Setting
- Market Survey
- Order Tracking
After-Sales CX
- Troubleshooting
- Refunds & Replacements
- Complaint Handling
- Satisfaction Surveys
- Welcome Calls
Tech Support
- L1 Tech Support
- Bug Feedback
- Usage Guidance
- Remote Installation
- L2 Technical Support
Tailored Solutions
- Long/Short Term Agents
- Seasonal Support
- VIP Services
- Vertical Background Talents
Skilled professionals ready to support your customers
Your Trusted Partner for
Global Customer Service
BPOnovo Inc. is a Canadian-owned family business dedicated to providing exceptional multilingual customer service outsourcing solutions for small and medium enterprises worldwide.
We combine the efficiency of offshore operations with the warmth and dedication of a family business, ensuring your customers receive personalized, high-quality support across multiple channels and languages.
Worldwide Operations
With operations spanning across continents, we provide seamless customer service coverage in multiple time zones and languages.
Operation Locations
Languages Supported
Omni-Channel Support
"Never lose the thread across every channel"
Client Verticals
We provide specialized customer service solutions across diverse industries, understanding the unique needs of each sector.
Quick Agent Recruitment
We source qualified candidates quickly through our extensive recruitment network, ensuring you get the right talent when you need it.
Looking Forward to
Your Business
Let us help you deliver exceptional customer experiences while reducing costs. Contact us today for a free consultation.
Get in Touch
Ready to transform your customer service operations? Our team is here to help you find the perfect solution for your business.